To declare a sinister

Report your claim HERE

Conditions of eligibility

Wear and tear for which you are not responsible, theft, breakdown

Aurobee has designed a guarantee to protect you and offer a long life to your products.
Insure yourself against the risks of breakdown, theft, breakage... and don't be caught off guard in the event of a problem.
Thanks to our “Breakage & Theft” guarantee, you can have peace of mind. Our mission: to support you, help you out or reimburse you!

Steps to use your warranty:

1. Report your claim

2. Return your product

Send your product for free or benefit
of the intervention of a repairer!

3 You are satisfied

You have the option to:

-receive a new device,
-to obtain a full refund
-to obtain a refund in a voucher usable for 1 year on the Aurobee website.